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Survey Invitations in the Age of Phishing Messages in this topic - RSS

Andrew Dietz
Andrew Dietz
Posts: 6


11/5/2015
Andrew Dietz
Andrew Dietz
Posts: 6
As we gear up to pilot TechQual by administering it within our IT organization, I am experiencing push back from our Cyber Security team for distributing invites with an external link (we elected to upload the respondent list to TechQual to allow the tool to send out invites).

Since the link generated by the [AssessmentUrl] placeholder does not seem to be customizable, how have other institutions proceeded, short of selecting to have TechQual generate a direct link to the survey and publish it in an internal web site?
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Timothy Chester
Timothy Chester
Administrator
Posts: 251


11/5/2015
Timothy Chester
Timothy Chester
Administrator
Posts: 251
What would your information security guys recommend?
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Andrew Dietz
Andrew Dietz
Posts: 6


11/5/2015
Andrew Dietz
Andrew Dietz
Posts: 6
Thanks for the quick reply, Dr. Chester. I think ideally they would like for the assessment URL be customizable to point to an internal institute link that in turn links to the survey URL at techqual.org.
edited by andrew.dietz@oit.gatech.edu on 11/5/2015
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Timothy Chester
Timothy Chester
Administrator
Posts: 251


11/8/2015
Timothy Chester
Timothy Chester
Administrator
Posts: 251
How does that change / improve information security?
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Andrew Dietz
Andrew Dietz
Posts: 6


11/11/2015
Andrew Dietz
Andrew Dietz
Posts: 6
The argument seems to be that without a URL linking to an internal web page, users would find it harder to distinguish the email from a phishing one.

After some further discussions with our Security team, we reached an agreement that the survey invite would include an informational link to an internal TechQual+ project site that implicitly confirms the validity of the techqual.org domain.
edited by andrew.dietz@oit.gatech.edu on 11/11/2015
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